Privacy Policy
How MN Facility Pro collects, uses, and safeguards the information you share with us.
1. Information we collect
We collect information you provide directly โ your name, email address, phone number, company or facility name, and any details you share through our quote estimator, full-quote questionnaire, or contact form. When you request a quote, we also collect facility specifics such as industry type, square footage, service frequency, and the service selections you make.
We may also receive limited technical information automatically, such as the pages you visit on this site and general usage patterns, used solely to improve site performance and user experience.
2. How we use your information
- To prepare and deliver cleaning proposals and ballpark estimates you request.
- To respond to inquiries and communicate about scheduling, service scope, and account matters.
- To fulfill our service obligations under any agreement we enter into with you.
- To improve our services, protocols, and the accuracy of our quoting tools.
- To send occasional service-related communications, where you've opted in or where relevant to an active engagement.
3. How we share your information
We do not sell or rent your personal information. We share data only with:
- Service providers who help us operate (such as email delivery and spreadsheet sync tools), under appropriate confidentiality obligations.
- Our own cleaning specialists and crew leads, strictly to the extent needed to service your facility.
- Authorities or third parties when required by law, regulation, or to protect our rights, safety, or property.
4. Data retention
We retain lead and quote information for as long as reasonably needed to respond to your request and for a reasonable period thereafter for record-keeping and improvement of our quoting accuracy. Service records created under an active agreement are retained for the life of the engagement plus any period required by law or reasonable business practice.
5. Security
We apply reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, but we work to protect your data using industry-standard practices appropriate to the sensitivity of the information.
6. Your choices
You may decline to provide information, though some may be necessary to generate a quote or deliver service. You may request access to, correction of, or deletion of your personal information by contacting us at emgodoy2988@gmail.com. We will respond in accordance with applicable law.
7. Children's privacy
Our services are intended for commercial and business customers. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us and we will promptly delete it.
8. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date above. Continued use of the site after changes constitutes acceptance of the revised policy.
9. Contact us
Questions about this policy or your information? Email us at emgodoy2988@gmail.com or write to us at Minneapolis, MN 55401.